> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gaimin.gg/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact & Resources

> How to reach GAIMIN support and where to find official links and resources.

Need to get in touch or find an official GAIMIN link? Everything you need is here.

<Info>
  GAIMIN provides a number of methods to access support. 

  * Send an email to [<u>technical\_support@gaimin.io</u>](mailto:technical_support@gaimin.io). 
  * Raise a support ticket in the GAIMIN channel on Discord
  * “Contact Us” through Launcher
    * Click on your User Name (Top right)
    * Select “Support” 
    * Check the FAQ to see if your issue is already answered; if not, 
    * Click on “Contact Us”, enter your contact details and a summary of the problem, attach the log filed and “Send to Support”.

  GAIMIN Support works business hours, Monday to Friday, CET timezone. We will endeavour to provide you with a response within 24 hours and assist with your query. If we identify a bug, then resolution may take longer depending on the priority allocated to the issue.
</Info>

## Get support

<CardGroup cols={2}>
  <Card title="Community & support on Discord" icon="discord" href="https://discord.gg/gaiminclub">
    The fastest way to get help and stay updated is to [Join the Discord](https://discord.gg/gaiminclub).
  </Card>

  <Card title="Email support" icon="envelope">
    Reach out to support: [info@gaimin.io](mailto:info@gaimin.io), or use any of the methods listed below.
  </Card>
</CardGroup>

<Tip>
  Before contacting support, the [FAQ](/faq) and [Troubleshooting](/troubleshooting) pages resolve most common questions instantly.
</Tip>

## Official links

Always use official links. Bookmark these and be wary of imitations.

| Resource              | Link                                                                                |
| --------------------- | ----------------------------------------------------------------------------------- |
| Website               | [gaimin.gg](https://www.gaimin.gg)                                                  |
| Download the Launcher | [gaimin.gg/download-page](https://www.gaimin.gg/download-page)                      |
| Discord               | [discord.gg/gaiminclub](https://discord.gg/gaiminclub)                              |
| GMRX (verify token)   | [coinmarketcap.com/currencies/gaimin](https://coinmarketcap.com/currencies/gaimin/) |
| X (Twitter)           | [x.com/GAIMIN](https://x.com/gaimin)                                                |
| YouTube               | [YouTube.com/GAIMIN](https://www.youtube.com/c/Gaimin)                              |

<Warning>
  GAIMIN will never DM you first asking for your password, seed phrase, or private keys. If someone claiming to be GAIMIN does this, it is a scam. [Read our security guidance →](/security-and-safety)
</Warning>

## Related pages

* [Frequently Asked Questions](/faq)
* [Troubleshooting](/troubleshooting)
* [Security & Account Safety](/security-and-safety)
* [Join the Discord](/discord)
