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Your account holds your rewards, and your wallet holds your crypto. A few simple habits keep both safe. This page covers the essentials.

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The golden rules

Never share your seed phrase

Your wallet’s seed phrase and private keys are secret. No one legitimate, including GAIMIN, will ever ask for them.

Use a strong, unique password

Protect your GAIMIN account with a password you do not reuse anywhere else.

Download only from the official site

Always get the Launcher from gaimin.gg.

Double-check before you send

Crypto transactions are irreversible. Verify the wallet, amount, and network every time.

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Protecting your account

1

Set a strong password

Long, unique, and not reused. Consider a password manager.
2

Keep your login private

Never share your credentials. GAIMIN staff will never ask for your password.
3

Keep the Launcher updated

Updates include security fixes, always run the latest version.
At account creation a new user will receive a one time passcode (OTP) via email where. To successfully create the account, the user must enter the OTP. This ensures the email used to create the account is in the possession of the user requesting account creation and the user can access the email for ongoing communications from GAIMIN (e.g. future verifications, change password, delete account).

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Protecting your wallet and GMRX

Once GMRX leaves the GAIMIN ecosystem, you are responsible for it. GAIMIN cannot reverse transactions or recover funds sent in error.

Guard your keys

Whoever holds your private keys controls your crypto. Keep them offline and private.

Use the right network

Always send GMRX on BNB Chain. Wrong-network transfers can be lost permanently.

Send a test transaction

For larger withdrawals, send a small test amount first to confirm everything works.

Understand your wallet type

Know the difference between custodial and non-custodial, hot and cold.

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Spotting scams

Scammers target crypto users. Watch for these red flags:
Anyone who does the following is trying to scam you:
  • Asks for your seed phrase, private keys, or password
  • DMs you “support” offering to fix an issue or recover funds
  • Promises guaranteed returns or “free” GMRX if you send crypto first
  • Sends links to fake “GAIMIN” sites or downloads
  • Pressures you to act urgently

Verify official channels

See a list GAIMIN’s official channels so users can confirm what’s genuine.

When in doubt, don't

If something feels off, stop and check with official support before acting.

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If your account is compromised

1

Change your password immediately

If you can still access your account, reset your password right away.
2

Secure your email

Your email can be used to reset access, secure it too.
3

Contact support

Reach out through official support as soon as possible.

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Privacy

We only use your personal information for things you would reasonably expect from a UK/EU‑based service operating under GDPR. This includes:
  • Running your account and providing the service
  • Keeping the platform secure and preventing misuse
  • Fixing issues, improving features, and understanding how the service is used (using aggregated or anonymised data wherever possible)
  • Sending essential service messages such as account updates or security alerts
  • Providing support when you contact us
  • Meeting our legal and regulatory obligations
We do not sell your data, and we only share information with trusted service providers who help us operate the platform. They can only use it for the tasks we’ve asked them to perform and must protect it under strict contractual and legal requirements.