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Quick answers to the questions we hear most. For step-by-step help, follow the links into the full guides.

Getting started

It is a free PC app that brings your games together in one place and rewards you for playing. Read the overview →
Yes. The Launcher is free to download and use. GAIMIN Club is an optional paid upgrade with extra benefits. Compare Club tiers →
A Windows PC and an internet connection. See system requirements →
Download, create an account, connect your games, and turn on the Earn Engine. Follow the Quickstart →

Earning & rewards

Turn on the Earn Engine and complete Daily Missions. You earn GMRX and Earn Power. How earning works →
GMRX is the token you earn and can withdraw. Earn Power is a multiplier that increases how much GMRX you earn. You cannot withdraw Earn Power. Learn about Earn Power →
Earn Power resets every Monday at 00:00 UTC, creating a fresh weekly cycle. Complete missions through the week to build it up. More on Earn Power →
Your Earn Balance holds earned GMRX (and can be withdrawn). Your Credit Balance is USD spending power for the GAIMIN Store, currently earned through referrals. Compare balances →

GAIMIN Club

No. The free Rookie tier lets you earn at the standard rate. Paid tiers boost your earning and unlock more. Club overview →
Higher Earn Power (up to 400%), no GMRX transaction fees, store discounts, more Daily Missions, Season Pass access, and loyalty bonuses. Compare tiers →
A permanent VIP status for users who subscribe during the launch period. It cannot be earned later. Learn more →

GMRX & wallets

GAIMIN’s utility token, used for rewards across the ecosystem. It runs on BNB Chain. What is GMRX? →
Connect a wallet via WalletConnect, turn off the Earn Engine, enter an amount, and confirm. Withdrawal guide →
BNB Chain wallets such as MetaMask and Trust Wallet. Connecting a wallet →
You may need to add the GMRX token using its contract address, with your wallet set to BNB Chain. How to configure GMRX →
GAIMIN Club members pay no GAIMIN withdrawal fee. Non-members pay a small fee. A separate blockchain gas fee may also apply. About fees →
No. Blockchain transactions are irreversible. Always double-check details and consider a small test transaction first. Safety guidance →

Account & security

Never. Anyone asking for your password, seed phrase, or private keys is trying to scam you. Security & safety →
If you forget your password, you can reset your password by following the process below. You will receive a one time password (OTP) and then be asked to create a new password.  To change your password, please follow these steps:
  1. Press “Forgot password” button on sign in page (https://auth.gaimin.io/signin)
  2. Provide email address for account
  3. User receives a OTP via email, they will input it correctly to proceed
  4. Create a new password
Check our troubleshooting steps for the most common fixes. Troubleshooting →

Still stuck?

Work through common issues in Troubleshooting.

Ask the community

Get help and updates in the GAIMIN Discord.